The Blog

Irregular and Irreverent Thoughts from a Sales Fanatic.
Time to SERVE

Time to SERVE

IT’S TIME!!! Time to SERVE relentlessly, SERVE endlessly, SERVE without reserve! We have dug into the concept of CARING and why that makes a difference, UNDERSTANDING, and what that takes to really make it work, and lastly we will dig into PURPOSE and why we do what...

Time to PIVOT!

Time to PIVOT!

Time to PIVOT! From our continued chats about UNDERSTANDING we left off with last week’s perspective of the challenge of helping others, our clients, our friends, and all those we serve, tackle the monumental perspective of CHANGE! Introducing that idea was the...

Changing Outcomes Is Also A PROCESS!

Changing Outcomes Is Also A PROCESS!

Changing outcomes is also a PROCESS! Helping someone else change their past decisions is a bit magical! Before we move on to the element of SERVE let’s take one more look at the challenge of UNDERSTAND…. I was reminded this week of an aspect of today’s world, and the...

If You Are Lost… Grab Your MAP!

If You Are Lost… Grab Your MAP!

We can MAP the journey to profitability in a new product introduction with a client. That is something that most don’t do. Here is the story of the process that we can help them deploy…. A challenge that has existed since the beginning of creating new products by...

Understand this… Because You CARE!

Understand this… Because You CARE!

“Nothing in life is to be feared. It is only to be UNDERSTOOD”. – Marie Curie… …a quote for today from a hundred years ago! There are a lot of thoughts about the art of UNDERSTANDING. Two of the best quotes from others are…. “Listening is not understanding the words...

There is ALWAYS time to UNDERSTAND!

There is ALWAYS time to UNDERSTAND!

There is ALWAYS time to UNDERSTAND! Make it your first action. UNDERSTANDING comes from doing the work….and having VERY clear 2-Way conversations. From a motivation of CARING, we take the great amount of time and preparation needed to dig into the PROCESS of...

Happy New Year!

Happy New Year!

Happy New Year to all! Let’s work on optimizing 2022 for the very best process and outcomes that we can co-create! It's time to apply our CARING…. From the realm of CUSP, we have spent some time on the motivation factor of it all CARING. Because we CARE, we do the...

Why Do I Care How Much YOU Care?

Why Do I Care How Much YOU Care?

To the WW Client Engagement team; Why do I care how much YOU care? That was the question I ended with last week! This may be my shortest blog ever…the answer is not too complex. I care how much you care because I believe that we ALL can make a difference in the lives...

Make a Difference

Make a Difference

TIME for CARING! WHY do I CARE? Caring has been the subject of my thinking and writing for quite a while now. It goes back to understanding what truly motivates people and what motivates me. Somewhere along the line of working with thousands of “sales” people across...

To Care, or Not to Care, That Is The Question!

To Care, or Not to Care, That Is The Question!

To Care, or not to Care, that is the question! Or is it? The real question is first WHY should I care? We’ll get to that. Let’s start with a bit of a reframe. The list of all of the leading “sales processes” discussed earlier all have a common theme…selling. Here is...

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