Continuing on from the last couple of weeks, we find that our four travelers have made it to the land of OZ and come face to face with the Wizard in all of his diminutive self. Seems that the man behind the curtain has built a pretty fierce façade. A lot of wisdom came from the journey that the 4 friends took and the Wizard himself added to the thinking at the end. Life is all about facing your fears! And to the courage he simply stated the obvious…” true courage is in facing danger when you are afraid”. And even the bravest people get scared. As the Wizard told a story… Dorothy said “weren’t your frightened?” (Wizard…) “Frightened? Child, you’re talking to a man who’s laughed in the face of death, sneered at doom, and chuckled at catastrophe… I was petrified.”
My ask of you this week is simply, tomorrow, do the one thing that you are the most afraid to do with respect to thanking someone for something that they have done for you. Should not really be that scary… maybe! Make it a BIG thank you! The final thought from the walk to OZ is from the King of the Winged Monkeys (yes they scared the heck out of me)… It is the final consideration before waking up…Good always wins over evil. The King of the Winged Monkeys: “We dare not harm this little girl,” he said to them, “for she is protected by the Power of Good, and this is greater than the Power of Evil.”
OK, Let’s Roll!
Mitch
Continuing on our journey to OZ from last week we find ourselves in the company of another wonderful character… the Scarecrow. Along the trip to see the great OZ the scarecrow and Dorothy have lots of time to sing, dance, and talk. One of the conversations goes like this….
Scarecrow: “I haven't got a brain... only straw.”
Dorothy: “How can you talk if you haven't got a brain?”
Scarecrow: “I don't know... But some people without brains do an awful lot of talking... don't they?”
Dorothy: “Yes, I guess you're right.”
A lot of talking about our “stuff” with folks that we want to have as clients. Without any realization that they ABSOLUTELY do not care about our stuff at all. How could that possibly be? Our stuff is so great. Our stuff is world-class. Our stuff…. Talking without using our brain, just spitting out all of the product features and wonderful “benefits” that we could deliver if ONLY the client had a brain and chose us to supply their stuff.
Well, lets get very real. Today more than ever, the desire by people to change from using their known good stuff, is at its lowest ever. Change brings fear of failure and possible personal repercussions. Why should they shift from what they have been doing for so long that has been working to something unknown and unproven. Not going to happen…. Unless you can prove a possible outcome that is of more value to them than their current situation and has NO risk. That last part is really tough.
During the journey, the travelers reach many roadblocks and it is the Scarecrow that figures out how to overcome them. When the team reaches OZ the Wizard finally gives the Scarecrow a "brain" (which is just some pins and needles mixed with bran) the Scarecrow gains the confidence he needs to feel good about himself. But the smart thoughts? Those he's had all along. Just like with Dorothy, the Scarecrow's journey as a character is not about change or growth. As he traveled, the Scarecrow didn't gain something new. He just had the opportunity to use intelligence he already possessed—and, of course, to discover that he possessed it.
So my thought for your consideration this week is the following…. Let’s use our inquisitive BRAIN. And…..
Go out and ASK a client… “what would it take for you to shift from what you are doing today (using XYZ product or service, or working with supplier X, or…you get creative and build the baseline inquiry about “what would it take for you to shift”…. From… not to you… from something else) This is about understanding what they are afraid of, where is the fear, what would worry them. Only once you understand what the challenge is, can you help them solve it. One of their biggest fears should be stated as the challenge of creating change involving others in their own world. Change management is the 800-pound gorilla in the room. And your task is to scare it away. Have fun!
OK, Let’s Roll!
Mitch
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In the movie, The Wizard of OZ (and I know that I can not assume you all have seen it, but I did grow up with it and the scary flying monkeys) there is a very special Tin Man. In the journey to Oz, the Tin Man is in search of a heart that had been taken from him by the Wicked Witch of the East. In song and dance along the way, Tin Man repeats the phrase… “if I only had a heart”. Many quotes about having a heart are in this movie… here is one…
This statement made to the Tin Man by the Wizard is one of the all-time best Oz quotes, simply because it's so true. As most of us can attest, the love of our friends and family is all that really matters in life.
And so what you say… well here is my ask of you for this week… In this current time, I see a lot of folks with a lot of stress and anxiety. You can see it acted out in the manner with which they interface with others around them. We are quick to move to anger and curt responses that are out of character. We are judgmental when we really have no position to judge at all, not our role in life anyhow. You know it, you see it, it’s real, and it is under our control to alter it... Each one of us can make a difference and it can snowball. One person at a time. Start now. As you read this, take a moment to look around and see someone that you can make a difference for. Have a heart. Take a heartfelt action to pay it forward, deliver a smile, embrace someone needing a hug. Step into it and open up your heart!
Here is a radical thought. Do this with your client. Virtual or in person, it can still be done. You can use your heart to connect with another person that may not be even expecting it. Care greatly, Understand deeply, Serve endlessly, with Purpose (CUSP). Its not just a four-letter word, it’s showing the world that YOU HAVE A HEART! Your personal and professional connections and relationships will be forever stronger if you let your HEART show!
Ok, Let’s Roll!
Mitch
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